Policies...
Customer Satisfaction: If for any reason you are not totally satisfied with your purchase from RCS PROGRAMMING you are welcome to send it back to RCS for a refund, however, some restrictions apply. (Please read our return policy). Shipping Policy: All goods are shipped either United States Postal Service (USPS) or United Parcel Service (UPS). We do not ship COD. Customer will be sent a verification email when goods have been shipped. If there are any out of stock items customers will be notified as to whether partial shipments are acceptable. Return Policy: RCS PROGRAMMING must be notified of mis-shipment within 3 business days of receipt of merchandise. RCS PROGRAMMING is not responsible for typographical errors. Art work is representational. Prices subject to change without further notice. RCS PROGRAMMING must be notified within 3 business days of receipt of merchandise of shipping damage. RCS PROGRAMMING must be notified within 3 business days if customer is not satisfied with purchase. Custom orders and (some) opened software cannot be returned for a full refund. If it has been determined that returned hardware was damaged because of abuse or misuse, a repair charge will be deducted from the return amount. Do not discard your purchase receipt. All returns must be accompanied by your receipt. Returns will be credited or refunded in the same method of payment as they were purchased. You have 3 business days to notify RCS PROGRAMMING of a problem with your order. After the 3 business day notification an additional 15 days are given to return goods purchased. If after the additional 15 days the goods are not received then a refund/credit will not be given. To Return Goods: - Contact RCS PROGRAMMING for a Return Authorization Number. Return Authorization numbers expire 15 days after issue. Packages that are sent back without proper authorization cannot be tracked and we cannot verify receipt of them. This may hinder us in giving customer a refund/credit. - Pack goods in a sturdy carton with plenty of protective packing material and properly seal. - Once goods have been received by RCS PROGRAMMING a refund/credit will be given. - Freight will be credited for RCS PROGRAMMING's errors if returned by United Parcel Service (UPS) ground or United States Parcel Service (USPS). Privacy Policy: RCS PROGRAMMING values your privacy. Any information collected on this site is used internally, solely for the purpose of marketing and processing sales transactions. We do not give out or otherwise sell any personal information received via this site to any third party, with the exception of processing credit card information. All addresses collected are collected for the purpose of being able to offer our products and give information about updates to you only. While we attempt to link to sites , we value your privacy, we cannot be responsible for the privacy policies of other sites to which we may link our site. This is a commercial site and is not intended for use by children and to comply with the COPPA Child Privacy Act, should a child under 18 years of age wish to join one of our mailing lists or otherwise give information, the child must first have a parent or legal guardian mail us a copy of a statement indicating that they give permission to retain and use the child's information for the above stated purpose. Terms Of Use: PLEASE READ THESE TERMS AND CONDITIONS OF USE ("USER AGREEMENT") VERY CAREFULLY. BY VISITING, BROWSING, SHOPPING, ACCESSING OR OTHERWISE USING THIS WEB SITE (THE "SITE") OPERATED BY RCS PROGRAMMING ("RCS"), YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. Important Information About This Legal Contract You agree to this User Agreement, and all of its terms and conditions, by visiting, browsing, shopping, accessing or otherwise using the Site. These terms and conditions are subject to change without prior notice at any time, in RCS's sole discretion. By visiting, browsing, shopping, accessing or otherwise using the Site after a change has been posted to the Site, the Customer accepts that change. Customers should check this User Agreement and the Privacy Pledge frequently. Acceptance of Contract Terms This User Agreement, and all of its terms and conditions, constitute a legal contract between you and RCS PROGRAMMING ("RCS"). (References to "you" or "your" shall relate to a customer of RCS or other party that visits, browses, shops, accesses or otherwise uses the Site (the "Customer") references to "RCS" shall relate to RCS PROGRAMMING and its affiliates). By visiting, browsing, shopping, accessing or otherwise using this site ("Site"), you acknowledge that you have read, understood, and agree to be bound by this User Agreement and comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to this User Agreement, as it may be changed by RCS from time to time, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, United States copyright law and international treaties. This Site is controlled and operated by RCS from its offices within the United States. RCS makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is not authorized. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the state of California without regard to conflict of law rules. You consent to jurisdiction of the federal and state courts located in Los Angeles County, California to hear any such claims. Access, Interference and Linking RCS grants you a limited license to access and make personal use of the Site and not to download (other than page caching) or modify it, or any portion of it, except as provided below under "Use Restrictions," or with express written consent of RCS. The following activity on the Site is expressly prohibited: Any non-personal or commercial use of any robot, spider, other automatic device, or manual process to monitor or copy portions of the Site or the content contained herein without prior written permission by RCS collection or use of any product listings, descriptions, or prices, from the Site for the benefit of another merchant that supplies products competitive with or comparable to those offered on the Site and, Any use of, visits to, or other action that imposes an unreasonable or disproportionately large load on the Site, or otherwise interferes with its proper and timely functioning. Any unauthorized use terminates the license granted by RCS. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Site so long as the link does not portray RCS, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any RCS logo or other proprietary graphic or trademark as part of the link without express written permission. RCS does not review or control third-party sites that link to or from the Site, and is not responsible for the contents of any third-party sites linked to or from the Site. Use Restrictions The copyright in all material provided on this Site is held by RCS or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of RCS or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded or printed materials. You also may not, without RCS's prior written permission, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Limitation of Liability UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL RCS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF RCS OR A RCS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Privacy Please review our Privacy Notice, which also governs your visit to this Site. Account and Password You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Site only with a parent or guardian. RCS reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. Communications to RCS Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by RCS for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, RCS is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to RCS or the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. Disagreement with These Terms and Conditions If you disagree with any of the terms and conditions of this User Agreement, please do not visit, browse, shop, access or otherwise use this Site.